Welcome and thank you for stopping by. We are a small team of passionate and professional tech enthusiasts. We take great pride in what we do and handle every case/customer in an in-depth, personal, careful and insightful manner.
isItUnplugged.com is a knowledgeable, friendly, transparent and efficient computer repair service based in Rockingham County, NC. We come to you. Your computer needs to be repaired? We’ll pick it up, diagnose the issues, repair and fine tune, and get it back into your hands.
We love to troubleshoot, fix, and fine-tune most things electronic; From standard web browsing laptops – to fully fledged water cooled computers that could run NASA (…We haven’t quite mastered Liquid Nitrogen as a cooling solution, yet, but surely we’ll get there!)
However, on this technological journey, you can run across problem after problem. Sometimes the solution to these problems are as easy as plugging in the power cable – or as difficult as resoldering connectors on a faulty piece of hardware. While to professionals that can be a simple task; We understand that it can be a daunting task to sit down and troubleshoot, let alone actually fix the problem. That is one of the strongest and most important pillars of isItUnplugged.com We empathize with that sense of overwhelming fear when something doesn’t turn on, or when you hear a strange whirring noise emanating from your computer. We understand.
In this new age of technology- this could be mean that your livelihood, or a vast assortment of family photos, is lost into the ether of the universe… We are one of the few companies that take great pleasure in showing you exactly what is going on, why it is happening, and we will do our best to teach you about the problem. We absolutely pride our company in being completely transparent while your computer is in our care.
We know what you’re thinking: “Why would you give that knowledge out for free? That could potentially hurt your bottom line, right?” and the answer is ‘Absolutely not’ because we genuinely love to teach others. The more you know, the better you can protect your computer from harmful activity and a potential catastrophic failure. Yes, we are here to fix your computer, and part of that is teaching our customers about preventative care. Free flow of knowledge is key to evolution.
We are completely transparent with our customers. We offer access to a personalized spreadsheet that you can access anytime to find out how your money is being spent, what is being worked on, and how far along we are with your computer repair. We always let you know how many hours we have put into your repair, and any important notes about anything we find along the way. We want you to know exactly what is going on.
Whether or not you decide to use our services, we thank you for stopping by! If you have decided to join our family, we are looking forward to helping you, and are excited to welcome you to isItUnplugged.com. Cheers!
If you’re interested or have any questions please contact us at info@isitunplugged.com